Unhappy with your purchase? We’ve got your satisfaction covered!
You can return any product within 4 working days of receiving it. However, any return requests beyond this window will be, well, stuck in a non-refundable and non-exchangeable limbo.For a return to be eligible, make sure the product is in the same pristine condition it arrived in, and keep that original packaging intact. Of course, don’t forget to show us the proof of purchase – we need to know it’s our baby coming home.If the product is damaged.In the rare event that you receive a damaged gem, here’s how we’ll fix it:Quickly email us at firstname.lastname@example.org within 48 hours of receiving the product, along with a snapshot of the product in its packaging. Be sure to include your order ID for reference.We’ll jump into action, replacing the damaged product as fast as a flash. And for your refund, expect it to arrive in your account within 7 working days.If your order was Cash on Delivery (COD), no worries! Share your account details with us, and we’ll zap your refund right back.If the product isn’t your cup of tea.Not every book suits every reader – and that’s perfectly fine! If the product isn’t to your liking, please do let us know:Email us at email@example.com or give us a call at +91 7060405190. We’re all ears and genuinely care about your feedback.After your return request, we’ll swoop in to pick up the order from your location and ensure the amount is credited to your account. Your satisfaction is our priority!So, shop with confidence at Nageen Prakashan, knowing we’ve got your back when it comes to cancellations, returns, and ensuring your satisfaction. Happy reading.Please note: In this case, you will need to request a return within the first 48 hours of receiving the Order.Have burning questions about when and how your order will arrive, what delivery services we trust, and shipping charges? We’ve got the answers, and we’re here to make it crystal clear for you.
Q 1. What’s the delivery time frame?
Your excitement is our priority! We strive to ship your orders within a lightning-fast 24 hours from the moment you hit that “Order” button. But, the time it takes to reach your eager hands depends on your location. Here’s the lowdown:Metro Cities – For those lucky folks in the city lights, your goodies will grace your doorstep within 3-5 days from the time we wave goodbye to your package.Non-Metro Cities – If you’re living the non-metro life, your parcel will make its grand entrance in 7-10 days from the day it embarks on its journey to you.
Q 2. Who delivers our dreams, and can we trust them?
We’ve teamed up with the Best of the delivery partners and Companies to ensure your happiness. Say hello to FedEx, Delhivery, and Xpressbees! They’re top-notch and trustworthy, just like us.For most of our deliveries, we rely on Delhivery or FedEx Surface. These trusted names ensure that your orders arrive in style and on time.
Q 3. Do I have to pay for shipping?
Yes, Our Shipping Charges are Based on the Weight of the Products and Courier Packets. But here’s the good news – if your order value dances above the threshold for free shipping, those charges vanish into thin air. So shop to your heart’s content, and let us cover the shipping bill!There you have it – your delivery dilemmas, sorted. We’re here to make your shopping journey smooth and enjoyable. If you have any more questions, feel free to reach out. Your satisfaction is our top priority.